Terms & Conditions

Check-In and Check-Out

Check-In: 2:00 PM

Check-Out: 10:00 AM

Three Meadows Terms and Conditions

Please read these Terms and Conditions ("Agreement") carefully before using our accommodation. This Agreement sets forth the legally binding terms and conditions for guests ("Guests") and Representatives of Three Meadows ("Three Meadows") who use our accommodation home ("Property").

Acceptance of Terms By using our Property, Guests and Representatives of Three Meadows and Three Meadows Pty Ltd agree to be bound by this Agreement. If you do not agree to these terms, please refrain from using our services.

Property, accommodation means Three Meadows, 22 Sunnycrest Lane Bangalow NSW 2479

Booking and Reservations

Guests must provide accurate and complete information when making a booking or reservation request. 

Bookings at Three Meadows can be made on our website www.threemeadows.com.au or via email reservations@threemeadows.com.au.

Payment

50% payment is required to reserve your dates with a further 50% payable 60 days prior to your arrival. Your reservation will be confirmed with payment.

Cancellation policy

Deposit refundable with 60 day’s notice, no refund within 60 days.

Written notifications must be provided for all cancellations.

All cancellations will incur a $300 cancellation fee. We suggest that you undertake travel insurance.

Bond

A security bond of $3,000 will be held for Meadows House and $1500 for Meadows Cottage as a credit card pre-authorisation and processed 24-72 hours prior to your check in. Your security bond will be returned to you net of any deductions according to this agreement within 7 days of your stay.

If the whole property is booked out including an event space the bond will be $7,500.

Check-In and Out

The rental period commences from the agreed check-in date and time and terminates on the agreed check-out date and time. Guests must adhere to the agreed-upon check-in and check-out times, unless otherwise agreed with the Three Meadows

The property has the following check-in and check-out times unless agreed in writing.

• Check-in 2.00pm
• Check-out 10.00am

If there are any variations to these times, you will be advised accordingly prior to check-in.

We will try to accommodate requests for an early check-in however this is subject to availability. (i.e., other confirmed bookings, cleaners available to accommodate the request, maintenance schedule) and fees may apply. Despite an early application, approval will only be granted 1-2 days prior to arrival.

You are required to contact us 1-2 working days prior to your arrival date to confirm early check-in requests. If approved these notes will be recorded in your booking details.

Rates and Charges

Are quoted in AUD and are subject to change at any time and can be viewed on our website or email enquiry to reservations@threemeadows.com.au

Rates are inclusive of GST where applicable.

If a booking presides over the following periods – Easter, Christmas and New Year, the booking must be at least 5 nights minimums.

Email Confirmation

Once your booking has been confirmed and payment has been made, you will receive an email with your booking ID number.

Property Use and Responsibilities

Guests shall treat the Property and its furnishings with care and respect.

Guests shall maintain cleanliness and leave the Property in the same condition as they found it upon check-in.

Guests shall be responsible for any damage or loss caused to the Property during their stay, and shall reimburse Three Meadows for any repair or replacement costs. 

Guests shall comply with all local laws, regulations, and any specific rules provided by Three Meadows regarding the use of the Property.

Liability

Guests and Representatives of Three Meadows acknowledge that the Property is used at their own risk.

Three Meadows shall not be liable for any injury, loss, damage, or inconvenience suffered by Guests during their stay.

Guests are advised to obtain their own insurance coverage for personal belongings and travel-related risks.

Privacy and Data Protection

The collection and use of personal data shall be governed by the privacy policy of the Property, as specified by Three Meadows. 

Guests and Three Meadows agree to the collection, use, and processing of their personal data as outlined in the respective privacy policy.

Modifications and Termination

Three Meadows reserves the right to modify or terminate the services provided through the Property at any time, with or without notice. Guests and Representatives of Three Meadows shall be bound by any modifications to this Agreement.

Governing Law and Jurisdiction This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction where the Property is located. Any disputes arising from this Agreement shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

Named Guests Only

• Reservations are for pre-agreed named guests only.
• No weddings, schoolie’s, parties or events unless pre-organised in writing.
• No sub-letting or hire
• Sub-letting, conducting photographic shoots, and hiring out of the premises for photography or any other reason is not allowed, unless pre-organised in writing.
• Guests shall not sublet, assign, or transfer their booking to any third party without the prior written consent of Three Meadows.
• The property is for use by you and your booked guests only. No outside guests are permitted on the property without pre-approval from us. The number of occupants must not exceed the number of persons shown on your confirmation. Any increase in numbers must be agreed in advance and may incur additional fees.
• No schoolies allowed.
• No private functions, events or parties are permitted, unless otherwise agreed in writing prior to your arrival.
• If a private function, event or party has been pre-approved by us prior to arrival, all guests must safely depart the property by 10.30pm or time requested.
• In the event we do pre-approve a private function, event or party, Three Meadows can coordinate this with our event coordinator.

Noise – No Disturbance to Neighbours

To make the most of your time here and to maintain harmony with our neighbours. We encourage you to enjoy recreational activities, such as music or outdoor conversations, at a reasonable volume.

Noise restrictions in the Byron Shire area are between 10PM and 8AM.

• No smoking or Vaping inside the properties.
• No parties - please be sure to respect the maximum occupancy of your property
• Quiet hours are from 10:00pm-8:00am - please keep noise down!

NSW Fair Trading Code of Conduct for the Short-Term Rental Accommodation Industry

Guests who book premises located in NSW must abide by their responsibilities and obligations under the NSW Fair Trading Code of Conduct for the Short-Term Rental Accommodation Industry. Please visit: https://www.fairtrading.nsw.gov.au/__data/assets/pdf_file/0012/925788/Code-of-Conduct-for-the-Short-term-Rental-Accommodation-Industry.pdf

No Pets

No pets or animals of any kind are permitted at Three Meadows unless agreed in writing beforehand.

Violation of these terms will incur additional cleaning fees, deducted from your bond and may result in immediate eviction.

No Smoking or Vaping

Please do not smoke on or near either Meadows View or Meadows cottage. This includes the House deck and the cottage covered area. If you must smoke, please move a distance away from both properties. Please do not leave cigarette butts on the ground. Smoking/Vaping inside we incur a cleaning fee. 

Three Meadows Facility Rules

All guests using our facilities do so at their own risk.

You acknowledge, we take no responsibility for accidents or injuries.

No diving, running or pushing in the pool area is allowed.

Plastic drinkware is provided, please do not use glassware in the pool area. 

Disclaimers

We are not responsible for failure or interruption to power supply, water outages or services to the property for any reason beyond our control.

Your actions, conduct and safety are your responsibility of all guests. We do not condone unsafe, irresponsible or illegal actions/behaviour on or off the property, during your stay or at any other time.

As a condition of entering and/or staying at the property, you and all booked guests confirm that they understand and agree to indemnify us against any liability, damage, loss or action due to any actions, incidents, loss or injuries while within or outside of the property. Including the grounds, facilities and communal areas and structures during your stay or connected with your stay.

All bookings are made in good faith; however, we reserve the right to cancel any bookings due to unforeseen circumstances and refund you the full number of monies paid to date.

Security cameras are located around the property for your safety.

No Tenancy

This booking is not a residential tenancy agreement under the residential tenancy legislation.

You agree that regardless of your length of stay, there is no tenancy or other rights created under any landlord and/or tenant laws and there are no such laws that apply to your stay.

Parking

Each accommodation(s) has private parking and are well signposted. Parking is at your own risk, and you agree you will not make any claim against us for any damages to your vehicle regardless of how or where the damage occurred.

Key Boxes

Each accommodation has a unique Key Box code lock that requires a code, please request this from our host.

Linen

Linen, towels and pool towels are provided by the property.

Additional linen may be supplied on request during your stay. Additional fees may apply.

WIFI, Internet Access and Smart TV

The property is connected to Starlink.

Internet access and WIFI are available for all guests.

Smart TV is available in all accommodation(s) please use your personal login details to access your preferred streaming service.

Cleaning

We request that guests leave the property as it was found to avoid extra cleaning charges.

This includes washing dishes, fridge emptied, placement of rubbish in the bins provided and BBQ cleaned. The cleaners will strip bed linen, so this is not required by you.

Additional cleaning charges may apply if the walls, floors, windows and/or linen are excessively dirty.

These charges will be deducted from your credit card.

Breakages & Damages

In the event of breakages, damages or lost items, we request that you contact Three Meadows as soon as possible to report the incident.

Breakages, damages or lost items to the property which are caused by any guest and/or a guest’s visitor will be deducted from your bond or supplied credit card if the charges are higher than the bond processed.

We have a strict policy on moving items or furniture, (indoor and/or outdoor) within the property. Movements may cause unnecessary damage to items and/or to the property and can cause excess cleaning time due to increased housekeeping inventory checks for replacement of items.

Any damages or excess cleaning caused by movement of items or furniture will be deducted from your bond.

Smoking & Vapes are not permitted inside any accommodation and around communal areas and facilities.

Event Bookings

Bookings are confirmed when the contract is signed by both parties and 50% deposit has been received, 14 days from issue date on the invoice. The balance is due 90 days prior to your event. For bookings confirmed less than 90 days in advance, the full event fee is due within 7 days from issue.

Event Exclusivity

We only book one event at a time however, set up and pack down times within your event contract are not exclusive and may overlap with another event setting up or packing down.

Event Conditions

Each event booking includes a venue cleaning fee. Damage, breakage or undue mess to the property will result in additional fees.

Music and Amp Levels

We encourage an early start to your events at Three Meadows as the music must be turned off by 10pm. We are not a loud music venue. All event activities must be pre approved by our venue manager.

Event Wet Weather

Three Meadows is designed to cater for all events; in the case of wet weather, if The Shed is not part of your original booking, you may move your function to The Shed for an additional $1,500 fee. The House and Cottage are for accommodation purposes only, they are not wet weather options for any functions. 

Large Events

Events with guests exceeding 60 people require an approved Event Manager. If you don’t have a planner in mind we can connect you with one of our local preferred planners. Events with guests exceeding 60 people require 2 additional portaloos to be hired. It is required that there are 2 accessible toilets per 60 guests. 

Event Time Conditions

Standard event bookings offer venue exclusivity for 10 hours. Additional time can be made available upon request. An additional hourly rate may be incurred depending on availability.

Event Photography

Photos may be taken in areas outside of your venue hire agreement if it has been approved by your event manager prior to the event. The manager will guide you on the day.

Event Parking and Travel

Undercover parking and capacity is limited to accommodation guests. Suppliers can access the site for bump in and bump out. A parking register is required to be completed and returned 14 days prior to the event date. Vehicles not on the register will not be permitted to enter the property. Group transport is required for all events exceeding 14 additional  guests not staying at the Three Meadows accommodation. Your Event Planner can assist in coordinating group transport to and from the venue.

Event Curfew 

Events at Three Meadows must conclude by 10pm. All non accommodation guests must have left the property by 10pm at the latest to avoid incurring curfew late penalties.

Fire and Emergency and Evacuation

Fire Certification will comply with the DA and regular checks will be made on all required fire safety compliance with appropriate licensed technicians.

Fire exits are clearly mapped and marked.

A detailed emergency plan In the event of a fire and / or emergency, you agree to follow procedures outlined in your accommodation, compendium and instructed by management.

Personal Belongings and Lost Property

You acknowledge that we do not cover your personal belongings under our insurance policy, and therefore take no responsibility for any loss or damage of your personal property while staying at the property or left on the premises. You also agree, you will not make any claim against us for any damages or loss to your personal belongings regardless of how or where the loss or damage occurred.

By you booking and confirming your accommodation at Three Meadows, you agree to these terms and conditions.

Changes Beyond Our Control / Force Majeure

In the event that either party is unable to perform any obligation under this agreement due to circumstances beyond their reasonable control, such as acts of God, war, terrorism, natural disasters, governmental actions, strikes, labor disputes, or any other event commonly referred to as force majeure, the affected party shall be excused from such obligation for the duration of the event.

The party affected by the force majeure event shall provide prompt written notice to the other party, describing the nature of the event and the anticipated duration of its impact on their ability to perform their obligations under the agreement. The party's obligations shall be suspended during the force majeure event, and the affected party shall make reasonable efforts to mitigate the impact of the event and resume performance as soon as reasonably possible.

If the force majeure event continues for a period of 60 days either party may terminate this agreement by providing written notice to the other party. In such a case, the parties shall be relieved of their obligations under this agreement without any further liability to each other, except for any obligations that have already accrued prior to the termination.

Entire Agreement 

This Agreement constitutes the entire agreement between Guests, Representatives of Three Meadows, and the Property, and supersedes any prior agreements or understandings, whether written or oral. These Terms and Conditions are subject to change at any time.